I design the change, and I stay to build it. A good part of the contract work is on live Salesforce orgs. I also build agents that carry a task through on their own.
Incrementally Ltd is the company. There is one consultant. I am a certified Platform App Builder and Administrator. The work is time and materials, usually inside a team that already owns the system.
Engagements
| When | Work |
|---|---|
| Current, 2023 – present |
DEKRA, remote Developer and architect on the global customer portal, in an international team. Experience Cloud and Lightning Web Components, first on claims for the Dutch and Belgian business, then on the B2B experience for automotive and industry in Germany. An Apex sharing model for partner roles, integration design for in-house systems on Azure, and delivery through Copado. |
| 2021 – 2022 |
Oe:gen, for Intertek, remote Technical lead. A portal where customers retrieve electrical product reports, a migration of more than a million records, and the integration between a textile-certification community and Textile Exchange. |
| Feb – Jun 2021 |
IBM, remote Solution architect in the CIO division, on a partner community. Architecture reviews, an incentives design, coaching a newly formed team, and a custom Apex sharing model. |
| 2019 – 2021 |
Fastmarkets, London Developer on the CRM team. The SnapLogic pipeline on the Salesforce side of a move to NetSuite, org-to-org migration, and the Apex codebase, deployed with Gearset. |
| Jan – Apr 2019 |
Virtual1, London Developer. Entitlements in place of a heavy Case implementation, the move from MavensMate to SFDX, and charging logic for IP address assignments across sites, circuits and VLANs. |
Before 2019
From 2013 I was lead developer and administrator at Exponential-e, then senior developer at Wilmington, then solutions architect at Lightful, on Salesforce work for non-profits. From 2006 to 2013 I was at Exponential-e as a systems manager and Perl developer, on operational systems, DNS and mail. Before that, Perl at Venda and at BBC New Media. I have a Licence d’informatique, a bachelor’s in computer science, from the Université de Rennes, 1997.
How an engagement works
I start from the org and the people who use it. On the Intertek portal that was three discovery sessions before a line of build. On other engagements it is a backlog that already exists, and a seat in the team. We agree the next increment and what done means. I build it, show it working, and leave documentation the next person can follow. Billing is time and materials.
Agents
I build autonomous systems. An agent is given a task, the tools for that task, and a point where it has to stop and ask. It reads the context, carries out the steps, and hands back enough for a person to decide.
The agent can inspect what is there, prepare a change, and take the repetitive work. I design the boundary and the checks. If the model is wrong, nothing goes live on the strength of the model alone.
These days I play badminton and kickboxing, and I run occasionally. I also love cooking.